Services to the NHS

Our continued success in winning NHS contracts is built on the excellent working relationships we have developed with NHS boards/trusts across the UK.

Working in all functions of the business, we have developed specific working practices for NHS clients, these include:

  • all transferred digital files will be encrypted
  • there is a 2 hour ‘scan on demand’ retrieval service for urgent files while off-site
  • no external couriers will be used for any part of a project
  • all scanned information will be backed up on a secure server on-site in a locked server room
  • all scanned information with the consent of the client will be destroyed to MOD Standard ‘HMG Infosec Standard 5, Enhanced Standard’ and issued with a certificate of destruction
  • all paper records when destroyed will be done to MOD standard, using a crosscut shredder, and a certificate of destruction will be issued
  • OSS complies with the NHS Code of Confidentiality, as well as our own information security and data protection policies
  • all OSS staff are required to sign a non-disclosure statement as part of their employment contract
  • OSS is a registered data controlled company under the Data Protection Act 1998, and works to the guide lines laid down in this Act. (Registration Number Z2115224)
  • secure storage while files are in OSS care
  • all data is backed-up onto our server on a daily basis and reports confirming this are available to clients on request.

Find out about our NHS clients here.