SAR and Patient Record Summarisation

Patient Summarisation and Subject Access Request Services

Powered by OSS ‘AI OCR’, including the first dedicated clinical Handwriting Recognition solution

Introducing World’s First EndtoEnd Solution for Digitising All Medical Data — Including Handwriting

Trained directly by OSS on medical records for medical records.

Unlock the full value of your patient records. Our AIpowered handwriting recognition engine converts every form of clinical data—printed text, handwriting, complex layouts, abbreviations, and medical terminology—into fully searchable, machinereadable text.

Whether you’re processing legacy Lloyd George notes, hospital letters, SAR requests, or fieldcollected forms, our technology delivers up to 99% accuracy, realtime processing, and secure scalability across the NHS.

Our Qualifications

Accreditations and Certifications

Why Traditional OCR Falls Short

Modern healthcare workflows demand more than basic text capture. Traditional OCR struggles with:

  • Only capturing printed text
  • Poor understanding of medical terminology
  • Inability to interpret handwriting
  • Weak contextual understanding
  • Formatting and layout errors
  • Difficulty with tables, multicolumn text, and clinical abbreviation

These limitations create bottlenecks, increase manual workload, and slow down patient care.

Our Solution: AIPowered Handwriting Recognition for Healthcare

A next generation platform built specifically for medical records:

  • Accurate recognition of handwriting across all clinical documents
  • AI models trained directly on medical terminology and NHSstyle documentation
  • Fully searchable, structured medical records
  • Contextaware interpretation of diagnoses, abbreviations, and clinical notes
  • Robust handling of complex layouts, tables, and multicolumn formats
  • AIenhanced OCR enabling new patientcare scenarios and automation pathways

This is not OCR. This is AIdriven clinical data extraction.

Current Solutions

1. Subject Access Requests (SARs)

Automated SAR processing dramatically reduces turnaround times, eliminates manual data extraction, and frees clinical staff to focus on patient care. All direct costs associated with producing SARs are removed.

A complete, end to end SAR service that removes the administrative burden from practices and clinical teams.

  • Retrieval, review and redaction of patient records
  • Digitisation and secure delivery to the requester
  • Full audit trail and compliance with ICO and GDPR requirements
  • Eliminates the time intensive workload for practice staff

2. Patient Record Summarisation

AI driven summarisation follows a structured, clinically aligned framework to deliver immediate readcoding directly into the clinical system. A consistent NHSwide approach ensures accuracy, reduces variation, and saves hours of nurse and admin time every day.

We provide clinically aligned summarisation services for GP practices and NHS organisations.

  • NHS approved summaries
  • Read Code and SNOMED CT coding
  • Accurate dating and categorisation of medical history
  • Problem lists, past medical history, medications, allergies and risk factors
  • Delivered by trained summarisation specialists with clinical oversight

This service supports safe patient care, improves data quality and ensures compliance with national standards.

3. AI Generated Medical Reports

Clinicians gain back valuable time as AI produces structured, accurate medical reports. This supports faster decisionmaking and allows doctors to focus on urgent patient needs.

Contact Us

Talk to our experts at OSS about our SARs and summarisation

If subject access requests and summarisation are taking time your clinical and administrative teams cannot spare, OSS can take the whole process on.

Fill in the contact form on our website, or call us on 01475 648 212, and we will talk through how the service would work for your practice or organisation.

Why Clients Choose Us

Hear What They Have To Say about On-Site Scanning

    "After a Successfully Delivered Phase 1 & 2 We Have Approved Phase 3"

    OSS Lloyd George Digitisation service has help deliver the change management required for the growing population across our GP Practices. After a successful pilot and subsequent phase1, we have successful secured funding for phase 2 & 3. The OSS team provide a professional and efficient service.

    Anthony Sheritis, Director of I.T. Operations and Strategy
    NHS West and North London ICB

    "A Large Project Delivered On-Time and On Budget"

    The OSS team provide a very professional service, working closely together we are delivering digitisation and transformation for over 100 GP Practice in the London area.

    Leoni Williams, Deployment Services Lead
    Redmoor Health

    "Best of Both Worlds"

    Without funding for full digitisation, OSS hybrid Storage Scan on Demand Service allowed us to remove all patient records from the surgery and still digitise and upload to the clinical system as records were required. The fixed monthly fee allowed us to budget for the service which made it a very cost-effective solution.

    Clive Sillitoe, Practice Manager
    Bridge Road Surgery